Our sole aim is for every client to be 100% satisfied with every delivered piece of writing.
We proudly state that we will do whatever is necessary to achieve a 100% customer satisfaction. Sometimes, must a client to request for revision may arise to a delivered work. Our revision policy for in that case is as follows;
- The directions for revisions should match the specifications of the original order. For example, you should not ask for additional references when you have had the exact number of references in the original order. The revision request tends to deviate from the original order. Such a revision request calls for an additional charge. Reach out to our customer support professional to discuss the revision cost.
- There is no additional charge for a revision request that is in line with the specifications of the original order.
- We deliver a revision request if it is made within 7 days of order receipt. Any request beyond the 7 day period attracts an additional charge. In this case, contact our customer service professional to discuss the details of your revision charge.
- We comply with any request by our clients to have another writer handle their revision requests.
Moreover, it is the responsibility to ensure that clients are contented with our range of services and work. We provide revisions until our customers are fully satisfied. VipEssayService.net works on the policy of providing high quality academic help within your specifications. We revise your paper when there is a deviation from the initial requirement.
You are entitled to unlimited revisions free of charge but only if your revision request meets the following main conditions;
- If your paper to be revised, send revision request by contacting Customer Support Department. Clients can do it through chat, phone or email. However, note all revisions comments are accepted in written form only. Otherwise, the request is discarded.
- In case the customer is not satisfied after downloading the paper, he or she has the option of sending revision request by contacting our customer support department. The customer is supposed to send revision request seven days after approving the order or within the next 14 days of the order beats 20 pages.
- Though VipEssayService.net provides as much revisions as you need for free, a revision request will be paid if;
- Customer has changed instructions when the writer has already started working on the paper.
- If customer has received comments or feedbacks from his tutor and these comments imply that new information will be added, and additional pages will be required, Customer Support Manager will evaluate and consult with the writer on how many pages will be needed in order to follow professors’ comments.
- If customer mistakenly put wrong information and some part of full paper instructions should be changed, and he failed to contact customer support department within 2 hours after the payment procedure, additional payment will be required.
- If customer mentioned some specific sources to be used in the paper and they are not provided online for free, customer should either buy these sources, or some additional payment will be needed for us to buy these sources. If VipEssayService.net team failed to contact customer regarding this information ( customer did not reply email, did not answer phone calls) and writer has to write papers using the materials he had found himself, all further additional sources sent by customer will be considered as new information and any revisions will be paid.
It is important for any client to work with our quality assurance docket to ensure that their revision request meet the standards specified in our revision policy.
In the event, your revision request does not meet the stated terms above, or if you have additional requirements and additional number of pages needed, you should place a new order detailing explicit instructions about the changes you want to be made in the new assignment. If the revision period is expired, you should make an additional payment for the pages you need.
If for any reason you have approved the essay order but later discovered that you still would love to revise it, keep in mind that the revision request deadline is 7 days after the approval, or 14 days for essay papers longer than 20 pages. You should contact our support team to ask for revision in such a situation. When the stated deadline expires, you cannot ask for a free revision, but instead you should place an order for proofreading and editing.
The deadline for approving the assignment revised is 14 days after the final revision was sent to your personal account page. The time is automatically calculated after the deadline for the assignment has passed.
All revision's request must be approved by our quality assurance team. The team ensures that the all the state conditions in our revision policy have been met. The procedure helps to avoid extra work that can be unfair for our team of writers. Note that any extra work is treated as fresh assignments, more so if it deviates from the initial requirements, and we do not compromise. The provision for proofreading and editing is charged because it is provided in our list of services.
Any discrepancies arising from the revision policy terms stated above should be communicated to the customer support individuals. The teams work 24/7 to ensure that the quality of your paper is not infringed. We believe that our revision is free and fair for all customers in terms of deadline and any arising charges.